Marion Wan
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Recent activity by Marion Wan-
Problems with control panel
Below are some common problems that may happen to the control panel. Display issues>> Fault codes or alert messages>> Pattern preview problems>> Panel button/keys(s) not working>>
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Air pump not responding
If the air pump does not work, please first confirm the laser power supply is working properly. Refer to "Laser power supply indicator not lighting up" if it is faulty. If the laser power suppl...
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Exhaust fan not responding
There could be a case where the rest of the machine is responsive while the exhaust fan is not. If that is the case, replace the exhaust fan with a new, identical one.
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Driver not lighting up
If the driver does not light up, first check whether the switch power supply indicator lights up. If it does not, troubleshoot as per Switch power supply indicator does not light up. If the swit...
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Light strip or red dot not lighting up
There could be a case where the light strip/red dot does not light up while the rest of the parts function normally. If that is the case, replace the red dot or light strip.
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LCD of laser power supply not lit after pressing reset button
Before troubleshooting, please watch the video below and ensure that the right steps are followed to start the machine: https://drive.google.com/drive/folders/1S8X8O832zz3-ZuLerlRU4Sk5A0HtFfge 1)...
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Button turning red after clicking "Frame"
Check that the pattern to be processed is not too close to the edge of the workbed or even larger than the workbed. Use a smaller pattern.
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Button turning red after clicking "Start"
This button turning red means that the system has detected an error. Common causes of such errors are: that water protection has been triggered, cover protection has been triggered, or the engravin...
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Engraver no longer emits laser beam
If the engraver no longer emits laser, go check that the power setting is 20% or more and that the ammeter on the back of the engraver has been set to the maximum value, and then do the test again....
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The software can't control the firing of the laser but the test button can
If the laser tube fires a laser when the test button is pressed and the ammeter reads about 8 mA, the laser tube is normal, and you need to check the laser control signal of the main board as follo...