1. Troubleshooting
2. Fiber

Adjust the parameter for the Galvo lens. See the label attached to the upper left above the workbed for the reference values. Alternatively, follow the video link to calibrate the Galvo parameters....

1. Troubleshooting
2. Fiber

Normally, it is hard to turn the wheel or roller of the rotary attachment if it is energized.  If it can be easily turned, then the attachment might be faulty or it is not energized, meaning its dr...

1. Troubleshooting
2. K40

  Check that you have the right drive installed. If not, see the manual for your engraver to install it. If the connection used to work fine but has stopped working, retry using a different data ca...

1. Troubleshooting
2. Fiber

Set the value of "steps per rotation“ to 12800 (as shown).     

1. Troubleshooting
2. K40

If the entire machine is not powered on, follow the troubleshooting procedure ‘Machine not powered on >>’. If any other component is powered on, but the laser power LCD is not, follow the steps bel...

1. Troubleshooting
2. Fiber

First, check if the rotary attachment has been correctly calibrated to turn as much as the software tells it to.  If not, see Wrong rotation>>to troubleshoot.  If the rotary attachment is correctl...

1. Troubleshooting
2. K40

  If the entire machine is not powered on, follow the troubleshooting procedure ‘Machine not powered on >>’. If any other component is powered on but the temperature LCD screen/ LED strip/Air pump/...

1. Troubleshooting
2. K40

  Make sure you are using the correct boot-up procedures as follows: Plug in the power cord and make sure the plug is plugged into the bottom with no loose contact. Flip the rocker switch to on. T...

1. Troubleshooting
2. Maker

  Doubled-up Pattern This is caused by the use of backlash in the software and is normal. Mirrored pattern Modify the positioning point on the preview panel. Pattern mixed up or missing parts This ...

1. Troubleshooting
2. Maker

 If there are problems with controlling the laser head to move, refer to Axis movement anomalies.Other problems, such as no sound effect to presses or no reaction despite a sound effect, require th...