1. FAQ
2. Payment

Please contact support@omtechlaser.de for our bank details.

1. FAQ
2. Payment

We offer the following payment methods: bank transfer, credit card, PayPal, Klarna, purchase on account (ONLY for public institutions and schools).

1. FAQ
2. Payment

To facilitate business activities in Germany and comply with European VAT regulations, we have registered for a German VAT number. This allows us to collect and remit VAT on transactions within Eur...

1. FAQ
2. Payment

Please register an account on our website now and send us your VAT number by email. Once we have verified it, we will set you up as a tax-exempt customer. Please note that VAT will be deducted on t...

1. FAQ
2. Payment

For further steps, please contact our support team: support@omtechlaser.de.

1. FAQ
2. Payment

Please note that general B2C and B2B customers must pay in full in advance before we can proceed with shipping your order.We only accept purchase on account or NET30 payment terms from public insti...

1. FAQ
2. Payment

You can apply the discount code you received on the checkout page for a deduction on your purchase.NOTE: Discount codes from US sources cannot be applied.

1. FAQ
2. Payment

Please contact the support team to check whether the package can be intercepted.If so, a restocking fee will be charged. This fee will be deducted from your total refund. The refund will be issued ...

1. FAQ
2. Payment

Please contact our customer service for assistance and exchange OMTech products if possible. If your OMTech product was defective or damaged upon arrival, OMTech will exchange or replace it for you...

1. FAQ
2. Shipping

Due to the unique situation with Swiss customs, it is not unusual for there to be no updates for 14–21 days. It typically takes 15–30 days for a device to be delivered to Switzerland. We appreciate...