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Willkommen im OMTech Hilfezentrum!

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  1. Help Center
  2. FAQ
  3. Payment

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Payment

  • How can I find/receive my invoice?
  • I am from Switzerland. How can I apply for a tax-free order? And which fees do I have to pay?
  • How long will it take to receive my refund?
  • Why can't I pay with Klarna?
  • What payment methods does Klarna offer?
  • How many installments can you make with Klarna?
  • I would like to place an order. Can I pay in installments?
  • I have completed my bank transfer. What do I need to do next?
  • Why can't I find an IBAN in your bank details?
  • If fees are incurred for processing international bank transfers, who is responsible for paying them?
  • Do you have a European bank account?
  • I would like to pay by bank transfer. What are your bank details?
  • Which secure payment methods does OMTech offer?
  • Why are you allowed to charge sales tax as an American company?
  • How do I place a tax-free B2B order?
  • How do I apply for purchase on account or NET30 payment terms?
  • How much do I have to pay in advance?
  • I have a discount code from YouTube/FB/Demo Room Host/Affiliates; how can I apply it?
  • My order has been shipped. How can I cancel it?
  • I have received a defective product and need to exchange it. How can I do this?
  • The product I selected does not work for me. How can I exchange/return it?

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