Shipping
- My address is in Switzerland, so why hasn't the logistics been updated for so long?
- Is your warehouse open for pickups?
- Can I make a purchase if my address is outside the EU?
- I am from Switzerland and do not have to pay VAT. How does that work?
- I am from Switzerland. Do I have to pay for shipping, and who takes care of the customs clearance fee?
- How long does delivery to an address in Switzerland take?
- Can the products be shipped to Switzerland?
- Which shipping options are available?
- How can I track my order?
- What does truck shipping mean?
- Do you offer shipping updates or notifications?
- Can I request a specific delivery date or time?
- How can I determine whether my shipments will be sent by truck or as normal packages?
- When will my order be shipped?
- Where will my machine be delivered from?
- How much are your shipping fees? Do you offer free shipping?
- Do I need to prepare a tailgate or forklift to unload the machine?
- How long is the lead time for my shipment?
- Do I need to be present for delivery?
- How much will my truck shipment cost?
- What should I do if I do not receive all the items I ordered?
- Can I have one order delivered to multiple addresses?
- Does Omtech offer same-day shipping options or other expedited shipping services?
- Does Omtech offer on-site pickup as a shipping option?
- What should I do if the package is delayed?
- What should I do if my device arrives damaged?
- Do you ship internationally?
- How can I contact customer service for other shipping-related questions or issues?
- I purchased the LightBurn software. When can I expect to receive it?
- I ordered a machine together with a water cooling system. Will they be shipped together or separately?