Nina
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Recent activity by Nina-
What should I do if I miss the scheduled delivery date?
The carrier will call you in advance to arrange a delivery appointment, so please ensure you are available at the scheduled time.If you are not at home during delivery, the carrier will try to acco...
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Are there any precautions to take upon receiving the goods?
Before delivering the LTL shipment, the carrier will call you to arrange an appointment. Therefore, please keep your phone handy so that you can be reached. Please inspect your shipment carefully u...
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What should I do if I don't receive the device, but it shows as “delivered”?
If you have not yet heard from the carrier and the estimated delivery date has already passed, please contact our customer service team.
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Where does the carrier unload the goods when delivering them?
The carrier will unload the machine at the curb of the delivery address.
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Do you also need our coolant?
Whether you need to purchase our coolant additionally depends on your individual requirements and the local ambient temperatures.On the one hand, our coolant can help to effectively slow down the h...
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Do the products have CE certification?
Yes. All of them are CE certified.
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Why are some products available on the US website but not on your website?
Due to different business strategies and business hours, our product offerings in the US may be more comprehensive. We will continuously expand our range in Europe. Stay tuned!
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Are the products you offer in the US and Europe identical?
No! Due to EU safety regulations, there are differences between our US and EU versions of machines, even if they are the same model. Therefore, you should consult our product page for detailed prod...
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How deep can I cut with an OMTech laser machine?
The cutting depth of a laser machine depends primarily on the laser power, the laser speed, and the material to be cut. The table in this file lists the exact parameters for laser cutting.
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Which laser power is suitable for my application?
It depends on the application you want to perform most frequently with the laser.If you use the laser most often for engraving, 50W-80W laser powers are best suited. For cutting or applications wit...