Nina
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Recent activity by Nina-
I am from Switzerland. How can I apply for a tax-free order? And which fees do I have to pay?
We do not charge VAT for deliveries to Switzerland, but please note that shipping fees will apply. Please also note that you are responsible for customs clearance and must pay any customs clearance...
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How long will it take to receive my refund?
Once we have processed the refund, it will be transferred back to your original payment account within 3-5 business days.
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Why can't I pay with Klarna?
If your payment with Klarna fails, the reason will be displayed in a pop-up at checkout. Follow the instructions in the pop-up before attempting to make another purchase. Klarna's real-time assessm...
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What payment methods does Klarna offer?
With Klarna, you can easily pay for your orders immediately by installment purchase, instant purchase with later payment, instant transfer, direct debit, or credit card. You can view and manage all...
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How many installments can you make with Klarna?
The exact number of installments and terms may vary depending on the region, the user's credit rating, and the products purchased. Please check the final number of installments available with your ...
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I would like to place an order. Can I pay in installments?
You can make installment payments with Klarna.
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I have completed my bank transfer. What do I need to do next?
If you have already made the payment, please send the payment confirmation to our email address support@omtechlaser.de. This will allow us to process your order.
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Why can't I find an IBAN in your bank details?
Please understand that this information is not required for a US bank account.
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If fees are incurred for processing international bank transfers, who is responsible for paying them?
We regret that these fees must be borne by the customer and that OMTech is not responsible for them.
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Do you have a European bank account?
Unfortunately, no. Our bank account is in the US and we don't have any other accounts.