If your payment with Klarna fails, the reason will be displayed in a pop-up at checkout. Follow the instructions in the pop-up before attempting to make another purchase. Klarna's real-time assessments for payment options take into account your credit history and current debts to manage spending risks. A rejection does not always mean future rejections and does not affect your credit rating. Customer service cannot provide further details or change or influence the decision based on the credit bureau's decision data.
Please click here to reach out to the Klarna team for further explanation.