Nina
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Recent activity by Nina-
Is your warehouse open for pickups?
Unfortunately, no.
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Can I make a purchase if my address is outside the EU?
Unfortunately, we cannot ship products to addresses outside of EU countries. In this case, you will need to find a third-party logistics company to help with package forwarding.NOTE: We do not have...
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I am from Switzerland and do not have to pay VAT. How does that work?
If your delivery address is in Switzerland, the system will automatically deduct VAT. You can try placing an order.
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I am from Switzerland. Do I have to pay for shipping, and who takes care of the customs clearance fee?
You are responsible for shipping and customs clearance fees if your address is in Switzerland.
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How long does delivery to an address in Switzerland take?
Delivery of accessories to an address in Switzerland usually takes 7 to 14 business days. Delivery of fiber laser and CO2 machines to an address in Switzerland usually takes 15 to 30 business days.
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Can the products be shipped to Switzerland?
Yes! All products can be shipped to Switzerland. If you would like to place an order, please add the desired products to your shopping cart and proceed to checkout.
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Which shipping options are available?
50W-150W CO2 machines are shipped by truck. K40/K40+ machines, fiber lasers, and accessories are shipped by parcel service. If you are receiving a truck order, please ensure that you provide a vali...
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How can I track my order?
You can track your shipment by clicking on the link in the shipping notification email or by visiting the official website of the carrier and entering the tracking number provided there.
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What does truck shipping mean?
Truck means lorry. With truck transport, your large commercial equipment is transported together with other customers' shipments in the same truck. This is a good way to ship oversized items that a...
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Do you offer shipping updates or notifications?
When your order is shipped, you will receive a shipping notification via email with the tracking number and the name of the shipping company.