Marion Wan
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Recent activity by Marion Wan-
Software shows 'Can not find dongle! Software will work at demo state.'
If your software shows like this, check the version of your software. This laser marker only runs with a 2.14.16 version. If you have the correct version of the software, refer to the video to in...
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No Laser fired
If the laser tube is not firing laser beams, follow the list below to troubleshoot. Laser not firing with an electric arc / buzzing sound>> Laser tube not responding>>
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Laser not firing with an electric arc/buzzing sound
Electric arc Check whether the laser tube anode line has been burnt, or any broken insulation layer. If so, fix the line, and stay away from metal parts. Test. Buzzing sound Find out which compon...
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Error message: failed to open lmc driver
If your software shows like this, refer to the video to install the driver.
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Laser tube not responding
1. Open the back access door and check Whether the laser tube is cracked. Whether there is water in the outer tube. Whether the anode line insulation is broken. Any of the above conditions requ...
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Weakened laser performance
1. Follow the normal maintenance procedures to clean all lenses and all three mirrors. Make sure the laser path is perfectly aligned. If the laser performance is still subpar, follow up the steps...
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Unusual laser spot
1. If the laser spot seems abnormal at the 1st mirror, check the spot at the 3rd mirror. Generally, high-power laser tubes are designed to have a more focused laser spot at the 3rd mirror and less...
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Engraver not turning on
Make sure you are using the correct boot-up procedures as follows. Plug in the power cord and make sure the plug is plugged into the bottom with no loose contact. Flip the rocker switch to on. Tur...
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Laser firing when not supposed to
Normally, the laser only fires on a need-to-fire basis. Wrongly set parameters or wrongly configured hardware can lead to unwanted laser emission. Use the list below to troubleshoot if that is the...
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Laser emission upon powering on
1. Connect the engraver to a control computer installed with RDWorks. 2. Access “Vendor param” (password: rd8888). Check that “Signal level” is set to “Low” (as shown). If the parameter ...