Marion Wan
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Recent activity by Marion Wan-
Air pump working fine but exhaust fan not
Remove the power cover of the engraver (see video). Measure the voltage of the exhaust fan’s plug (as shown). If the plug voltage reads 12V, replace the exhaust fan with a new identical one. If...
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Exhaust fan working fine but air pump not
Remove the power cover of the engraver (As shown). Measure the voltage of the air pump’s plug (as shown). If the plug voltage reads 12V, replace the air pump with a new identical one. If the pl...
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Both built-in exhaust fan and air pump not working
The engraver's exhaust fan and air pump will only start running when they are needed for engraving. They normally do not work on standby. Because of this, you will need to set the engraver to norma...
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Control relay indicator light not lit
If in such a case, with the engraver on standby, measure the voltage supplied to the relay (as shown), the normal voltage is 24V. If the voltage reads 24V and the relay indicator light stays unli...
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Control relay indicator light glowing green normally but not glowing red when engraving
Measure the voltage between the CN1's 24V on the mainboard and the Wind port with the engraver processing (as shown). If the voltage reads 0, replace the mainboard with a new, identical one. If t...
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Relay glowing green normally and red during processing
If in such a case, check the output continuity of the relay (as shown). If there is no continuity, replace the relay with a new, identical one. If the relay is conducting normally, measure the ou...
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Water pump not working
Boot up the engraving software. Access the “Vendor Settings”. Disenable “Water Wrotect”. Create a design. Set the engraving power to 0 and click to start the engraving. Check whether the air pump ...
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Laser won't fire with the test button pressed
If the laser tube won't fire the laser and the ammeter reads a value higher than 4 mA, the laser tube is faulty. Replace it with a new, identical one. If the laser tube won't fire the laser and th...
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Unusual noise when the laser head returns to its origin
In most cases, this might be caused by an untriggered limit switch. Troubleshoot by the steps below. Remove the glass cover on the left side of the engraver. Remove the metal plate on top of the m...
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Unrecognizable camera
Make sure you are using the data cable that came with the engraver. 2. Check the camera's indicator lights, which will glow red during normal operation. If neither light is glowing red, check the w...